XoomEngage is the WhatsApp engagement product from TheXoombox — helping hotels acquire more guests, automate conversations and boost revenue.
Reach guests where they already chat, and let automation keep every conversation moving.
Engage directly with your guests in real time on WhatsApp, in a chat that looks and feels just like the app they know.
Turn conversations into conversions with targeted campaigns — sent instantly or on schedule to all contacts or specific guest groups.
Automated bot replies and AI chat bots make sure you're always there for your guests, even when your team is offline.
Effortlessly manage your campaigns with an intuitive campaign manager. Create or schedule campaigns instantly for all contacts or specific groups — for immediate reach or strategic timing.
The Advanced Bot Flow Builder streamlines bot conversation creation, with easy triggers between bots using button and list row links.
Connect AI-powered chatbots through Flowise AI to automate guest interactions and handle the questions your flows don't cover.
Set bot operation hours with start and end times and a timezone, and enable timing only for the bots you choose.
If the AI bot can't respond because of an error, a fallback message goes out automatically. You can also switch the AI bot on for every new contact created from incoming messages or imports.
Custom app colours made easy — pick and apply the colours that match your brand, and customise the app as per your choice.
Automate recurring subscription payments with Stripe. Receive payments from your users seamlessly, simplify payment management and keep the subscription experience smooth.
Everything your team needs to onboard, message, automate and connect — in one platform.
Onboard with ease through the integrated Embedded Signup system.
Create and manage WhatsApp templates in the app — no visit to Meta required.
Run multiple phone numbers under the same WhatsApp Business Account.
A chat that replicates the native WhatsApp interface for a seamless, familiar experience.
Automate responses and engage guests 24/7 with intelligent bot replies.
Connect XoomEngage with your other services for seamless data sharing and integration.
Personalise every message with guest information and custom fields tailored to your audience.
Bring your team members and agents onto one platform to handle guest conversations together.
Clear answers on sign-up, contacts, automation and support.
Still curious? Talk to our teamSigning up is easy and straightforward. Visit the sign-up page, fill in your details and follow the instructions — the integrated Embedded Signup system makes onboarding simple.
Yes. XoomEngage supports importing contacts through XLSX files, so you can upload your existing guest database and start sending messages right away.
Yes. Templates are handled directly within the application, without needing a visit to Meta to create them.
Yes. Set bot operation hours with start and end times and a timezone, and apply the restriction only to the bots you choose.
A message is sent automatically if the AI bot fails to respond due to an error. You can also enable the AI bot for every new contact created from incoming messages or imports.
XoomEngage offers 24/7 customer support through live chat, email and phone. Our dedicated team is here to help with any issues or questions you might have.